Teamwork Review: A Project Management Tool Built for Collaboration and Client Work

Description

In today’s business world, managing projects effectively means more than just keeping track of tasks—it’s about collaboration, communication, and delivering results on time. Teamwork, a popular project management software, positions itself as a solution that combines task management, time tracking, and client collaboration in one platform. Used by agencies, professional services, and enterprises, Teamwork is designed to help teams not only manage projects but also grow client relationships. But does it really live up to its promise? Let’s find out.

What is Teamwork?

Teamwork is a cloud-based project management platform that helps businesses organize projects, track progress, and collaborate seamlessly. Unlike some tools that are either too simple or overly complex, Teamwork strikes a balance by offering powerful features without overwhelming users.

Founded in 2007, Teamwork has steadily grown into a trusted tool for agencies, service-based companies, and enterprises that require time tracking, billing, and client management features in addition to task management.

Key Features of Teamwork

1. Task & Project Management

   • Create projects, tasks, and subtasks with due dates and priorities.

   • Use lists, Kanban boards, or Gantt charts to visualize work.

2. Time Tracking & Billing

   • Built-in timers and timesheets to record billable hours.

   • Generate invoices directly from tracked time.

3. Collaboration Tools

   • Share files, comment on tasks, and mention teammates.

   • Client users can be invited with controlled permissions.

4. Project Templates

   • Pre-built templates for recurring project types.

   • Helps teams save time and maintain consistency.

5. Resource & Workload Management

   • Track team availability and balance workloads.

   • Prevents over-assigning tasks and improves efficiency.

6. Reporting & Dashboards

   • Real-time project progress, workload reports, and profitability insights.

   • Customizable dashboards for different stakeholders.

7. Integrations

   • Works with Slack, Google Drive, Dropbox, QuickBooks, HubSpot, and more.

   • Part of the larger Teamwork ecosystem (with products like Teamwork Desk and Teamwork CRM).

Benefits of Using Teamwork

✅ All-in-One Solution – Combines project management, time tracking, and billing.
✅ Client-Friendly Features – Built with agencies and service companies in mind.
✅ Multiple Project Views – Flexible options like Kanban, Gantt, and lists.
✅ Scalable for Growing Teams – Suitable for both small businesses and large enterprises.
✅ Strong Reporting Tools – Helps track profitability and project health.

Limitations of Teamwork

❌ Learning Curve for Beginners – Some advanced features require time to master.
❌ Pricing – Premium features like advanced reporting and resource management are only available in higher-tier plans.
❌ Mobile App Limitations – The mobile experience isn’t as smooth as the web version.
❌ Too Feature-Rich for Small Projects – Freelancers or small teams may find it excessive.

Pricing

Teamwork offers multiple pricing tiers to suit different needs:

• Free Plan – Basic features for small teams with limited projects.

• Deliver Plan – Adds timelines, integrations, and more advanced project features.

• Grow Plan – Includes workload management, billing, and advanced reporting.

• Enterprise Plan – Custom features, enhanced security, and premium support.

While the free version is enough for small projects, agencies and service providers will benefit more from the Grow or Enterprise plans.

Who Should Use Teamwork?

• Agencies & Service-Based Businesses needing client management and billing.

• Medium to Large Teams looking for scalability and advanced project tracking.

• Remote Teams that require centralized collaboration.

• Project Managers who want strong reporting and workload balancing tools.

Teamwork is a powerful, client-focused project management tool that goes beyond basic task tracking. Its standout features—like built-in time tracking, billing, and client collaboration—make it an excellent choice for agencies and service-based businesses. While it may feel too advanced for freelancers or very small teams, larger organizations will find its capabilities invaluable.